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Kamis, 28 Desember 2017

Get Free Ebook Der Südwesten der USA: Städte und National Parks von Kalifornien bis Utah (German Edition)By Fabian Walden

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Stellen Sie sich vor, Sie wachen eines Morgens in einer modernen, aber doch charmanten Großstadt auf! Sie setzen sich in Ihr Auto und erreichen zwei Stunden später eine der schönsten Küstenstraßen der Welt, genießen die rauen, gischtumsprühten Klippen, die weißen Strände, die bunte Flora und Fauna.

Stellen Sie sich vor, Sie wachen am nächsten Morgen an dieser Küste auf, setzen sich in Ihr Auto und stehen ein paar Stunden später in einem bis zu 3500 Meter hohen Gebirge! Sie bewundern die Felsen, staunen über Mammutbäume, die breiter sind als manch ein Haus, wandern über blühende Wiesen und durch dichte Wälder zu rauschenden Wasserfällen.

Stellen Sie sich vor, Sie wachen am nächsten Morgen in diesen Ber­gen auf, setzen sich in Ihr Auto und stehen ein paar Stunden später in einer der trockensten und heißesten Wüsten der Welt! Am Morgen darauf ist es eine an einen Vergnügungspark erinnernde Glücksspielmetropole. Am übernächsten Morgen ein über zig Millionen Jahre hinweg geformter, bis zu 1800 Meter tiefer Canyon.

Und jetzt stellen Sie sich vor, Sie müssten sich all das überhaupt nicht vorstellen, sondern könnten es tatsächlich genau so sehen und erleben: Im Südwesten der USA.

Über den Reiseführer
Dieser Reiseführer richtet sich an alle Urlauber, die eine erste oder zweite Reise in den Südwesten der USA planen. Ein großes Augenmerk wurde daher auf einen übersichtlichen Planungsteil, aber auch auf detailreiche Beschreibungen von Städten, ihren Sehenswürdigkeiten, sowie National Parks, Trails und Viewpoints gelegt. Doch auch Tipps abseits der ausgetretenen Pfade sowie die Gestaltung einer individuellen Route kommen nicht zu kurz, sowohl für PKW- als auch für Wohnmobilreisende.

Das Buch deckt den klassischen Südwesten der USA ab und geht stellenweise auch leicht darüber hinaus, wenn sich ein Abstecher über die ohnehin eher locker gezogenen Grenzen des beliebten Reisegebiets lohnt. Im Detail heißt das: Der Schwerpunkt liegt auf Kalifornien, Nevada, Arizona und Utah, inklusive Städten wie Los Angeles, San Francisco, San Diego und Las Vegas, sowie National Parks von Yosemite über das Death Valley bis hin zum Grand Canyon, Bryce Canyon und Arches. Darüber hinaus enthält dieser Reiseführer einen umfangreichen Planungsteils, der klassische Fragen wie „Mietwagen oder Wohnmobil?“ beantwortet, aber auch bei der Routenplanung, der Auswahl des besten Fluges, dem Thema Reisekosten und Sparmöglichkeiten sowie vielen erst in den USA aufkommenden Fragen hilft: Tanken, Waschen, Trinkgeld geben und vieles mehr.

Gleichwohl ist dieser Reiseführer kein Ersatz für eine Landkarte: Städte und National Parks sind mit Übersichtskarten der wichtigsten Sehenswürdigkeiten beziehungsweise Trails & Viewpoints versehen, auch die möglichen Routen zwischen zwei Stopps werden erklärt, aber vollständige Karten für den Südwesten der USA sind nicht enthalten, ist es mit Hilfe von Online-Routenplaner heutzutage doch problemlos möglich, innerhalb weniger Sekunden individuelle, aktuelle und unglaublich präzise Wegbeschreibungen kostenlos aufzurufen und auszudrucken - selbst ein kompletter Kartenatlas, der den Rahmen eines jeden Reiseführers sprengen würde, könnte da nicht mithalten.

Bereit für 2016!
Die Stärken des Reiseführers lauten vielmehr: Praxisnähe, Übersicht, Detailreichtum und Aktualität. Sämtliche Tipps wurden innerhalb der letzten Jahre vom Autor wiederholt persönlich in Augenschein genommen, Angaben bezüglich Öffnungszeiten und Eintrittspreisen zudem vor Veröffentlichung der zweiten Auflage dieses Reiseführers im Dezember 2015 auf den neuesten Stand gebracht.

  • Sales Rank: #2795336 in Books
  • Published on: 2015-01-16
  • Original language: German
  • Number of items: 1
  • Dimensions: 9.00" h x .88" w x 6.00" l, 1.14 pounds
  • Binding: Paperback
  • 390 pages

About the Author
Fabian Walden ist freier Journalist und Autor von Büchern und Drehbüchern. Seine erste Reise in die USA unternahm er im Alter von 15 Jahren, damals natürlich noch mit seiner Familie, in einem Wohnmobil - und sofort hatte ihn das Reisefieber gepackt. Seitdem besucht er jährlich die Westküste und den Südwesten der USA, erkundet Städte, State und National Parks von Kalifornien bis Utah. Mal mit dem Mietwagen, mal mit dem Wohnmobil. In diesem Reiseführer gibt er seine gesammelten Tipps aus gut 20 Jahren weiter.

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Senin, 25 Desember 2017

PDF Download The Customer Experience Book: How to design, measure and improve customer experience in your businessBy Alan Pennington

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The Customer Experience Book: How to design, measure and improve customer experience in your businessBy Alan Pennington

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The Customer Experience Book: How to design, measure and improve customer experience in your businessBy Alan Pennington

Customer Experience (CE) is becoming seen as a key component of business strategy, yet knowing the practical steps of what to do can be tricky. The Customer Experience Book helps you understand where you are now, what to do, and how to improve for your business.

 

From Customer Journey Mapping to using Big Data, this is the ultimate Customer Experience manual for businesses, whatever the size of your company. Split into two parts, you’ll discover:

 

• Why customer experience is so important in business – and how it applies to you

• How to use customer experience tools in your business – step by step guides on how to use CX metrics and how to learn from them

 

Alongside the theory and practical how-to guidance, there will be a range of examples of ‘thinking differently’ about everyday situations to engage the reader. Plus, with case studies from International Companies, readers will discover not only what works well but also the hard lessons they have learned.

 

The Customer Experience Book shows you how to understand, measure and improve customer experience in your business, whatever your level.

  • Amazon Sales Rank: #161636 in Books
  • Published on: 2016-09-25
  • Original language: English
  • Dimensions: 9.20" h x .80" w x 6.10" l, .79 pounds
  • Binding: Paperback
  • 232 pages

From the Back Cover

THE FIRST STEP-BY-STEP GUIDE ON HOW TO ENGAGE WITH YOUR CUSTOMER EXPERIENCE AND IMPROVE YOUR COMPANY'S BUSINESS PERFORMANCE.

 

Customer experience is fast becoming a key component of business strategy and a critical differentiator in crowded markets, yet knowing the practical steps of what to do can be tricky.  The Customer Experience Book helps you understand where you are now, what to do and how to improve for your business.

 

From customer journey mapping to using big data, this is the ultimate customer experience manual for businesses, whatever the size of your company. Split into two parts, you'll discover:

·    Why customer experience is so important in business - how it applies to you.

·    How to deliver a consistently positive customer experience - step-by-step guides on how to use customer experience tools and measure success in your business.

 

Challenge traditional thinking about customers and learn how to think differently, avoid typical mistakes and integrate the customer into your organisational DNA and structures. The Customer Experience Book will show you both the business benefits and how to approach, design, lead and deliver an effective customer experience, whatever your level.

 

YOUR CUSTOMER EXPERIENCE IS KEY - DISCOVER HOW TO MAKE IT GREAT.

About the Author

 

Alan Pennington is a Global Customer Experience/Redesign Guru. He was Managing Director and co-founder of Mulberry Consulting the Number One CE business globally and Executive Chair of 'Experience by Design' a South African based venture. He has worked with a wide range of businesses, including financial services, travel, retail, public sector and education both in B2B and B2C, including Emirates, Vodafone, Reed Elsevier, City & Guilds, British Council, Aviva and many others.

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Kamis, 21 Desember 2017

Free Download THE MAKING OF THE ROMAN ARMY - From Republic to EmpireBy LAWRENCE KEPPIE

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THE MAKING OF THE ROMAN ARMY - From Republic to EmpireBy LAWRENCE KEPPIE

  • Published on: 1987
  • Format: Import
  • Original language: English
  • Number of items: 1
  • Binding: Paperback
  • 272 pages

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Selasa, 12 Desember 2017

Free PDF The Act ItselfBy Jonathan Bennett

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The Act ItselfBy Jonathan Bennett

In this major new book, the internationally renowned thinker Jonathan Bennett offers a deeper understanding of what is going on in our own moral thoughts about human behavior. The Act Itself presents a conceptual analysis of descriptions of behavior on which we base our moral judgements, and shows that this analysis can be used as a means toward getting more control of our thoughts and thus of our lives.

  • Sales Rank: #4964952 in Books
  • Published on: 1995-05-11
  • Original language: English
  • Number of items: 1
  • Dimensions: 8.75" h x .78" w x 5.69" l,
  • Binding: Hardcover
  • 248 pages

Review
`This book is the result of thirty years of hard thinking by an acute moral philosopher on the foundations of our morality.' Times Literary Supplement

`It is a candid and ingenious work.' International Philosophical Quarterly, March 1997

`Those who have engaged in considerations of the M/A and I/F distinctions owe a considerable debt to Bennett for showing them how to say exactly what they mean. If this work contained that philosophical excellence alone it would be worthy of attention. It contains that and much more. Action theorists, the disputants in the consequentialist/anti-consequentialist debate and those who wish to think deeply about the M/A and I/F distinctions have much to learn from a close reading of The Act Itself.' Thomas A Cavanaugh, The Philosophical Quarterly

`This fine book continues Bennett's long interest in the nature and moral significance of the distinction between making and allowing ... this is an admirable book - engaging, direct and a pleasure to read.' Jonathan Dancy, Mind

About the Author
Jonathan Bennett has taught at Cambridge University and has been visiting professor at both Pittsburgh and Princeton Universities. He gave the Tanner lectures at Brasenose College, Oxford in 1980 and the John Locke Lectures at Oxford University in 1992

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Sabtu, 09 Desember 2017

PDF Ebook Good Deed & Other Stories of Asia Past &By Pearl S Buck

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Good Deed & Other Stories of Asia Past &By Pearl S Buck

  • Published on: 1977
  • Binding: Hardcover

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Download The Well-Managed Healthcare Organization, Eighth Edition

Download The Well-Managed Healthcare Organization, Eighth Edition

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The Well-Managed Healthcare Organization, Eighth Edition

The Well-Managed Healthcare Organization, Eighth Edition


The Well-Managed Healthcare Organization, Eighth Edition


Download The Well-Managed Healthcare Organization, Eighth Edition

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The Well-Managed Healthcare Organization, Eighth Edition

About the Author

Kenneth R. White, PhD, APRN-BC, FACHE, FAAN, is the University of Virginia (UVA) Medical Center endowed professor of nursing and associate dean for strategic partnerships and innovation in the School of Nursing at UVA. He also holds joint appointments in the UVA Darden School of Business and McIntire School of Commerce. He has more than 40 years experience in healthcare organizations in clinical, administrative, governance, and consulting capacities. He is a Fellow of the American Academy of Nursing as well as a Fellow, former Regent, and former member of the Board of Governors of the American College of Healthcare Executives. John R. Griffith, MBA, FACHE, is the Andrew Pattullo Collegiate Professor in the Department of Health Management and Policy at the School of Public Health at The University of Michigan, Ann Arbor. He has received the Gold Medal Award and won multiple publication awards from the American College of Healthcare Executives.

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Product details

Hardcover: 548 pages

Publisher: Health Administration Press; 8 edition (July 2, 2015)

Language: English

ISBN-10: 1567937217

ISBN-13: 978-1567937213

Product Dimensions:

7 x 1.5 x 10 inches

Shipping Weight: 2.3 pounds (View shipping rates and policies)

Average Customer Review:

4.0 out of 5 stars

13 customer reviews

Amazon Best Sellers Rank:

#124,014 in Books (See Top 100 in Books)

I love this book! It has made me a learned student and I like reading.

It was a text book that I needed for my compliance class. It was very easy to read and I enjoyed that the questions were asked before the chapter started. It made it easier to get my notes together for my quizzes.

Easy to read and understand

An excellent text reviewing Baldrige winners' approach to management and success. It is inspiring in it's discussion of transformational culture and servant leadership. It is a great overview of the breadth and depth of healthcare organizations as well. I recommend it for new health care leader, or even seasoned leadership/COO/CEO, as this goes over how the very best are doing it- today...

nice text. The first chapter is just hard to follow, but the rest of the book is good. Price was a little high though.

Seems to be in great condition

I received that today and it was damage both the envelope and the book

Still taking the class

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The Well-Managed Healthcare Organization, Eighth Edition PDF

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The Well-Managed Healthcare Organization, Eighth Edition PDF
The Well-Managed Healthcare Organization, Eighth Edition PDF